The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Enquire regarding a quote
Obtain information regarding Creative Tours Belfast
We also receive personal information indirectly, from the following sources in the following scenarios:
Websites, social media channels (e.g. Facebook, Instagram and Twitter)
We use the information that you have given us in order to maintain or initiate contact and potentially develop a working relationship.
We may share this information with regulatory bodies if requested and/or required under law.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting: CreativeToursBelfast@gmail.com OR selecting the opt-out option within email correspondence
(b) We have a contractual obligation.
(c) We have a legitimate interest – We have conducted a Legitimate Interest Assessment, to ensure legal basis
How we store your personal information
Your information is securely stored within a locked folder stored on a secure server and is only accessible by us at Creative Tours Belfast..
We keep your information for as long as it is useful, or until you request us to dispose of it. We will then dispose of your information by secure and permanent deletion.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. *only if you have been contacted under the legal basis of Legitimate Interest.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. *only if you have been contacted under the legal basis of consent or contract.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at CreativeToursBelfast@gmail.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at CreativeToursBelfast@gmail.com
Our contact details
Name: Creative Tours Belfast
Phone Number: +44 7305 754028
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk